In this episode of Where Parents Talk, host Lianne Castelino is joined by Dr. Caroline Fleck—licensed psychologist, Stanford instructor, corporate consultant, and author of Validation: How the Skill Set that Revolutionized Psychology Will Transform Your Relationships, Increase Your Influence, and Change Your Life.
Dr. Fleck unpacks one of the most powerful tools in modern psychology: validation. She explains what it is (and what it isn’t), why it’s often misunderstood by parents, and how it can dramatically improve communication and connection within families.
Drawing from neuroscience, clinical expertise, and her own parenting experience, Dr. Fleck discusses:
The true meaning and purpose of validation
How validation helps children regulate emotions and build trust
Why problem-solving is often ineffective when emotions are high
Practical strategies parents can use to validate in everyday moments
Ways validation can repair strained relationships with teens and young adults
How presence, empathy, and curiosity deepen influence and connection
The conversation highlights how the simple act of making someone feel understood can transform behaviour, strengthen bonds, and create a more supportive family environment.
DR. CAROLINE FLECK
Licensed Psychologist
Adjunct Clinical Instructor, Stanford University
Corporate Consultant
Author
Mother of one
“As parents, we are genetically hardwired to keep our kids alive… which means we love to problem solve. What I would encourage folks to do instead is ask: should I respond with problem solving or validation.”
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